Effective Date: June 2025
Welcome to Bymart. These Terms and Conditions govern your use of our website (www.bymart.co.zm) and any purchase you make through our platform. By accessing or using our services, you agree to be bound by the terms outlined below. Please read them carefully.
1. General
1.1. These Terms apply to all users, visitors, and customers accessing or using the Bymart website.
1.2. Bymart reserves the right to modify or update these terms at any time without prior notice. Continued use of our website after such changes constitutes your acceptance of the new terms.
2. Account Registration
2.1. To make purchases or access certain features, you may need to create an account.
2.2. You are responsible for maintaining the confidentiality of your account information.
2.3. Bymart reserves the right to terminate accounts suspected of misuse or fraudulent activity.
3. Product Information & Availability
3.1. We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occur and we reserve the right to correct them without prior notice.
3.2. Product availability is not guaranteed and is subject to stock levels.
4. Pricing & Payments
4.1. All prices are listed in Zambian Kwacha (ZMW).
4.2. Payment can be made via mobile money, debit/credit cards, or bank transfer.
4.3. Orders will only be processed upon full receipt of payment.
5. Shipping & Delivery
5.1. Delivery timelines vary based on location and product availability. Estimated delivery times are provided at checkout.
5.2. Bymart is not liable for delays caused by third-party courier services or unforeseen circumstances.
5.3. Shipping fees are calculated at checkout and may vary depending on location and item weight.
6. Returns & Refunds
Please refer to our Refund & Return Policy below for more detailed information.
7. Limitation of Liability
7.1. To the extent permitted by law, Bymart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our platform or products.
7.2. We do not guarantee uninterrupted or error-free operation of our website.
8. Intellectual Property
All content on this site including logos, images, product descriptions, and trademarks are the property of Bymart and protected by applicable copyright laws. No material may be reused without our written consent.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Zambia. Any disputes shall be subject to the jurisdiction of the Zambian courts.
10. Contact Information
For any questions regarding these Terms, please contact us at:
📧 Email: support@bymart.co.zm
📍 Address: Shop No.39 Phase 1 East Park Mall, Lusaka, Zambia
Tel: 0971111117
