BYMART specializes in household essentials, including branded electrical appliances, kitchenware, furniture, and more—carefully curated to elevate your everyday living.
Yes! BYMART only stocks original and trusted brands to ensure quality, durability, and customer satisfaction.
Absolutely. We deliver across all provinces in Zambia, with efficient logistics to get your order to your doorstep.
Yes, BYMART offers a convenient “Pick Up In-Store” option during checkout. You’ll receive a notification when your order is ready for pickup.
We accept major debit and credit cards, mobile money payments (MTN, Airtel), and bank transfers for your convenience and security.
Delivery within Lusaka typically takes 1–3 business days, while nationwide deliveries may take 3–5 business days, depending on your location.
We offer a 7-day return window for eligible products. Items must be unused and in their original packaging. Refunds are processed once the returned item is inspected.
Yes, all major appliances are covered by a manufacturer’s warranty. Specific terms are listed on the product pages.
Once your order ships, you will receive a tracking number via email or SMS to monitor your delivery status.
You can reach us via our Contact Us page, email, phone, or chat support. We’re happy to assist with any questions or issues.
